Author: Søren Hansen Reumert

AGENDA: Søren Hansen Reumert, Head of Online Communications & Social Media at Danske Bank Personal Banking shares his experience on how to use social media to improve customer satisfaction. Learn: – How to exploit Social Media opportunities – How to make strategies and plans for the use of social media in a customer oriented context – How different purposes can be fulfilled through different social media platforms – Why he doesn’t  measure the value of Social Media – How to find the needed tools to make best use of social media “We have made an active decision not to...